Ether Funding

Privacy Policy

Privacy Policy

ETHERFUNDING

Effective Date: 2026.02.18

1. Introduction

At Ether Funding, we are committed to protecting your privacy and handling your personal information in a transparent and secure manner.

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using our website (www.etherfunding.com.au) or engaging with our services, you agree to the terms outlined in this policy.

2. What Personal Information We Collect

We may collect the following types of personal information:

A. Information You Provide Directly

  • First Name and Last Name

  • Phone Number

  • Email Address

  • Information about your loan needs (e.g., refinancing, commercial funding, SMSF funding)

  • Financial information required for loan assessment

  • Identification documents

B. Information Collected Automatically

  • IP address

  • Browser type and device information

  • Website usage data via cookies

  • Pages visited and time spent on the website

3. How We Collect Your Information

We collect personal information when you:

  • Submit a form on our website

  • Contact us via phone or email

  • Request a loan consultation

  • Engage our mortgage broking services

  • Subscribe to updates or newsletters

We may also collect information from:

  • Credit reporting bodies

  • Lenders and financial institutions

  • Professional advisers (e.g., accountants, solicitors)

  • Publicly available sources

4. How We Use Your Information

Your personal information is used to:

  • Assess your loan eligibility

  • Compare lenders and financial products

  • Prepare and submit loan applications

  • Communicate with lenders on your behalf

  • Provide customer support

  • Improve our website and services

  • Comply with legal and regulatory obligations

We only use your information for purposes directly related to our lending and financial services.

5. Disclosure of Personal Information

We may disclose your personal information to:

  • Banks and financial institutions

  • Aggregator networks

  • Credit reporting agencies

  • Legal and compliance advisers

  • Technology service providers

  • Government authorities where required by law

We do not sell your personal information to third parties.

6. Credit Reporting Information

As part of the loan application process, we may:

  • Obtain your credit report

  • Share relevant financial information with lenders

  • Exchange credit information with credit reporting bodies

This is necessary to assess your suitability for loan products.

7. Data Security

We take reasonable steps to protect your personal information, including:

  • Secure servers and encrypted systems

  • Restricted access to authorised personnel

  • Secure document handling procedures

  • Regular monitoring of digital security

While we take strong precautions, no data transmission over the internet can be guaranteed as 100% secure.

8. Cookies & Website Tracking

Our website may use cookies to:

  • Enhance user experience

  • Track website performance

  • Analyse visitor behaviour

You can disable cookies in your browser settings; however, this may affect website functionality.

9. Access & Correction

You have the right to:

  • Request access to your personal information

  • Request correction of inaccurate or outdated information

  • Withdraw consent where applicable

To make a request, please contact us using the details below.

10. Complaints

If you believe we have breached your privacy rights, please contact us. We will investigate and respond promptly.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).

11. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

12. Contact Us

Ether Funding
ToK Corporate Centre
Level 1/459 Toorak Road
Toorak, VIC 3142

Phone: 03 7046 3636
Email: hello@etherfunding.com.au